IT Project - Services

Services

Visibility into mail operations by effective tracking mechanism at the article level
Bringing access to Financial / banking services to the doorsteps of the customers through Multiple delivery channels like internet, mobile banking, ATMs, telephone
Substantial improvement in the quality of service being offered to the customers especially rural customers
Fully integrated life insurance platform to enable efficient and cost effective service to existing and new customers including un-insured rural population
Transparency in disbursements for social security schemes such as MGNREGS
Efficient and timely retail post offices services

End-to-end supply chain services through a technology-driven logistics network that provides transportation, warehousing, distribution and e-Logistics
e-logistics services and e-commerce
Online information related to the products and services
Capability to do web based transactions for mails, banking and insurance services
Faster money remittances and funds transfers
Online sale of third party products / services
Advertising avenues for advertisers

Operational planning for all the DoP facilities through planning tools
One stop solution for financial inclusion & microfinance initiatives of government

Employee productivity through better manpower planning and timely analysis of workload
Efficiencies in Inventory management and Procurement
Employee development through improvement in training administration and management
Improved & timely administrative services with centralized and accurate employee information

Faster and more reliable services in postal, logistics, banking, insurance and retail operations
Better visibility of various articles in the mail stream and transparency in financial services such as banking, insurance etc.
Multiple channels of access to the customers through post office counters, kiosks, internet, mobiles ATMs
Better financial inclusion for the common man in the rural and semi-urban locations through mobile remittances, mobile banking, mobile insurance etc.
Effective and transparent delivery of the social security and employment guarantee schemes by the Government
Availability of a national asset of IT network connecting more than 1,55,000 post offices for use by both Central and State Governments
Increasing business in rural postal network would reduce the dependency for financial support on the government
Reduction of manual and paper based processing would lead to a greener post office, improving the environmental sustainability of the postal system
Increased revenue through higher market shares in the existing products and services
Potential reduction in the transaction cost and availability of manpower for redeployment in marketing and other revenue generating capabilities
Enhanced employee satisfaction