Business Parcel is a premium surface service to suit the requirements of business customers for an economical and reliable distribution solution.
FeaturesNetwork
Business Parcel is available throughout the country.
WeightBusiness Parcel consignments can be booked from 2 kgs to 35 kgs.
Internet-based Track and Trace systemOnline track and trace service to track your consignments from booking to delivery
DeliveryBusiness Parcel consignments are delivered at your doorstep.
Pick upCustomers are provided pick-up facility from their premises.
InsuranceNo compulsory coverage of insurance is necessary for Business Parcel consignments.
Volume discountAttractive volume discounts available.
Cash on Delivery Bulk customers, especially e-commerce players can avail of cash on delivery facility for upto INR 50,000.
Contact us
For business and for further information please contact office of your Chief Post Master General
Click HereFor National Account facility, please contact:
General Manager Parcel & Logistics
Department of Posts, Ministry of Communications,
Dak Bhawan, Sansad Marg
New Delhi - 110001
Tel: 91-11-23096057, 23036635
Toll free No: 1800-11-8282
Service Standards for Delivery of Express Parcel (From Booking To Delivery)
| Success Indicators |
| Average Time Taken |
| Local * |
3 Days |
| Metro-Metro |
4-5 Days |
| State Capital to State Capital |
4-6 Days |
| Same State |
3-6 Days |
| Rest of the Country |
6-7 Days |
For All Categories of Mail the Delivery in Branch Offices will take one additional Day.
* Local shall mean:
a. Articles booked and to be delivered within identified PIN codes-for Metro Cities.
b.
Articles booked and to be delivered within Municipality limit-for cities other than Metro cities.c.
Articles booked and to be delivered within the same PIN code delivery jurisdiction- for Small Towns (Kasbas) or Mofussil areas having no defined town delivery area
Discount for Corporate Customers
| Monthly Revenue |
| Discount rate |
| INR 50,001/- to 5,00,000/- |
10% |
| INR 5,00,001/- to 25,00,000/- |
15% |
| INR 25,00,001/- to 100,00,000/- |
20% |
| INR 100,00,001/- to 500,00,000/- |
25% |
| Above INR 500,00,000/- |
30% |
• 1% additional discount for contractual customers who either avail advance deposit facility or make payment at the time of booking. In case monthly revenue is more than Rs. 25 lac, the additional discount will be 2%.
• The additional discount would be offered provided the booking data is made available by the customer in electronic format. In case booking data is received only as a hard copy, the discount would be reduced by half.
