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Citizen Charter
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Citizen Charter
Packing, size and content requirement for registered and insured articles and parcels
Size of the registered and insured articles and parcels should be with in prescribed limits. For details relevant clauses of Post Office Guide –Part-I may be referred.
Weight of registered / insured letter should not exceed 2 Kg. Weight of parcel not to exceed 10 kg. If posted or addressed to branch office and 20 Kg. for other offices. Weight of book packet and pattern & Sample pattern should not exceed 5 Kg. and 2Kg. respectively.
Registered Packet should be without a cover or in unfastened envelope.
Parcel should be packed in a strong case / wrapper or cover. For details for different kind of contents relevant clauses of Post Office Guide Part-I may be referred.
Insured letters and parcels should not be insured beyond the value of INR. 600/- at Branch Post Office and INR. 1,00,000/- at other Post Offices. Limit is 20,000/- in case of currency notes.
Letter / parcel for insurance must be enclosed in a strong cover and securely fastened and sealed with fine wax bearing a private mark placed or each flap or seam of the cover / container.
Amount of insurance must be written in words and figure without the eraser or correction on the cover.
Prohibited articles
Anything which is sent in contravention of any enactment for the time being in force.
Any indecent or obscene printing, painting, photograph, lithograph, engraving, book or card, or any other indecent or obscene articles.
Any letter, postcard, newspaper, packet or parcel having on it or on the cover thereof, any words, marks or design of an indecent, obscene, seditious, scurrilous threatening, or grossly offensive nature.
Any explosive, inflammable, dangerous, filthy, noxious or deleterious substance.
Any Living creatures or other thing which is either noxious or likely to injure postal article in course of transmission by post or any officer.
Tickets proposal or advertisement or any other matter relating to a lottery except to the lottery organized or authorized by Government.
Gold coins or bullion or both of a value exceeding Rs. 20,000/-.